![]() A packing slip-with the item number(s) and a description of the defect-must be included in the package. If part of a product becomes defective, the entire item must be returned for credit or replacement within 10 days of the invoice date. The issuance of a RMA number does not guarantee that a credit will be issued. without a RMA number will not be accepted. Merchandise returned to Cases By Source, Inc. Discrepancies or missing information may result in delays or refusal of your refund. You must be able to provide the following information: the quantity and item number of the product to be returned, the date of purchase, the invoice number, and the cost of the item. To obtain a RMA number, call our customer service department at 888.515.5255. ![]() The original packing slip must be included and the Return Merchandise Authorization (RMA) number must be visible on the outside of the shipping package. All returned items must be in "as-new" condition, in their original packaging, with all accessories enclosed. Merchandise returns must be shipped, pre-paid, at the customer’s expense. ![]() All returns and exchanges are to be made within 10 days of receiving order.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |